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InitCreating new profileSta
Welcome to the UNDP eRecruit Helpdesk Contact Form In “My query is regarding” please in which platform is posted the job opening you are interested. To identify the platform you can check the Job posting URL: • eRecruit platform (Job posting url starts with https://jobs.partneragencies.net/....) • Jobs UNDP platform (Job posting url starts with https://jobs.undp.org/cj_view_job.cfm?cur_job_id=....) • NextGen platform (Job posting url starts with https://estm.fa.em2.oraclecloud.com/hcmUI/CandidateExperience....) Then you will be able to select a category and subcategories for the selected platform to specify your query and see the answer in this field. Kind regards, UNDP eRecruit Helpdesk
NoNo8/15/2021 2:43 PMRodrigo Ezcurra
eRecruit platform (Job posting url starts with https://jobs.partneragencies.net/....)Login/Registration: 1- Creating New ProfileWhy do I need to Register?Yes
It is a requirement that all applicants must first register in UNDP’s eRecruit system. **After your registration is complete, a personal account is created so that you may complete your personal information and apply to advertised job postings.
NoStd#eRecruit - Login/Registration - Creating New Profile - Why RegisterYes6/16/2021 11:45 AMRodrigo Ezcurra
eRecruit platform (Job posting url starts with https://jobs.partneragencies.net/....)Login/Registration: 1- Creating New ProfileWhat username should I use when registering?Yes
You are free to register any username, as long as you do not choose one that represents someone else than yourself. **It is suggested that you use a valid e-mail address as your username when registering in UNDP’s eRecruit system.
NoStd#eRecruit - Login/Registration - Creating New Profile - What Username Should I UseYes6/16/2021 11:45 AMRodrigo Ezcurra
eRecruit platform (Job posting url starts with https://jobs.partneragencies.net/....)Login/Registration: 1- Creating New ProfileWhat password format is accepted?Yes
UNDP encourages the use of strong passwords. **Passwords should be a minimum of 8 characters in length and contain a combination of letters, numbers and special characters.
NoStd#eRecruit - Login/Registration - Creating New Profile - Password FormatYes6/16/2021 11:45 AMRodrigo Ezcurra
eRecruit platform (Job posting url starts with https://jobs.partneragencies.net/....)Login/Registration: 1- Creating New ProfileUsing UNFPA Profile for UNDP eRecruitYes
If you have previously applied for a UNFPA job, you can NOT use the same profile in UNDP's eRecruit system. **Using your UNFPA eRecruit profile with UNDP causes unexpected errors and likely an incomplete application. **Applicants that previously applied for UNFPA must create a new profile in UNDP eRecruit.
NoStd#eRecruit - Login/Registration - Creating New Profile - Using UNFPA Profile for UNDP eRecruitYes6/16/2021 11:45 AMRodrigo Ezcurra
eRecruit platform (Job posting url starts with https://jobs.partneragencies.net/....)Login/Registration: 1- Creating New ProfileOtherYes
Please enter your query below and submit to helpdesk. ** Before submitting your query please make sure that you have checked the eRecruit links to How to Apply or **Frequently Asked Questions. You can find links in the upper right hand corner.
NoStd#eRecruit - Login/Registration - Creating New Profile - OtherYes6/16/2021 11:45 AMRodrigo Ezcurra
eRecruit platform (Job posting url starts with https://jobs.partneragencies.net/....)Login/Registration: 2- Change my Password/Forgotten PasswordHow can I change my Password?Yes
In order to change your password in eRecruit please log into your profile entering your user name and current password. Then click the 'Personal Information' link in your list of choices at the top of the page. **When the Personal Information page appears please select ‘Change Password’ in the box 'Login Information'. **If you have forgotten your password you can click on the ‘Forgot User Name or Password?’ link on the eRecruit login page and follow the instructions to retrieve your forgotten password.
NoStd#eRecruit - Login/Registration - Change My Password/Forgotten Password - HowYes6/16/2021 11:46 AMRodrigo Ezcurra
eRecruit platform (Job posting url starts with https://jobs.partneragencies.net/....)Login/Registration: 2- Change my Password/Forgotten PasswordI have forgotten my password. What should I do?Yes
If you have forgotten your password, click on the link Forgot User ID or Password and complete one of the two options. An email will be sent to your email account with a temporary password.**Please note that the email will be sent to what you entered under Business Email in your personal details.
NoStd#eRecruit - Login/Registration - Registration ProblemsYes6/16/2021 11:46 AMRodrigo Ezcurra
eRecruit platform (Job posting url starts with https://jobs.partneragencies.net/....)Login/Registration: 3- Deleting ProfileI would like to delete my profile in eRecruitYes
In order to fully delete your profile in eRecruit you must formally submit a request below. Please make sure that you include username and password.** You may be asked by helpdesk to provide furhter details.**Kind Regards, *eRecruit/eHire Helpdesk
NoStd#eRecruit - Login/Registration - Deleting ProfileYes7/14/2021 8:02 AMRodrigo Ezcurra
eRecruit platform (Job posting url starts with https://jobs.partneragencies.net/....)Login/Registration: 4- Browser not Responding/Browser CompatibilityI am having problems logging into my profile. The browser is not responding.  What should I do?Yes
If you are having problems logging in to your UNDP eRecruit profile in order to apply for a job opening this could stem from a number of reasons, some of which - such as internet connectivity - are outside of UNDP’s control. However, we suggest that you follow these instructions in order to address these types of issues:** 1) Check that you are using the recommended browsers. These are Google Chrome, Safari, Mozilla Firefox, Edge**2) Clear your cache/browser history. You can find information about how to clear your at http://www.refreshyourcache.com/en/home. Please make sure that you are aware of the consequences when clearing the cache in your browser before taking this action.**3) Make sure that you update your browser to the latest version. Older browser versions will often result in no responsiveness.
MaybeStd#eRecruit - Application Process - Getting Started - How Do I ApplyYes6/16/2021 12:41 PMRodrigo Ezcurra
eRecruit platform (Job posting url starts with https://jobs.partneragencies.net/....)Application Process: 1- Getting StartedAm I an internal or external candidate?Yes
For recruitment purposes, only UNDP staff members are considered as internal candidates.  
MaybeStd#eRecruit - Application Process - Getting Started - Am I an Internal or External CandidateYes6/16/2021 11:55 AMRodrigo Ezcurra
eRecruit platform (Job posting url starts with https://jobs.partneragencies.net/....)Application Process: 1- Getting StartedCan I submit an unsolicited application?Yes
UNDP does not accept unsolicited applications. ** Only applications for listed job openings will be considered.
MaybeStd#eRecruit - Application Process - Getting Started - Can I Submit an Unsolicited ApplicationYesYesYes6/16/2021 11:55 AMRodrigo Ezcurra
eRecruit platform (Job posting url starts with https://jobs.partneragencies.net/....)Application Process: 1- Getting StartedWhat is the time zone and closing date for a job opening?Yes
Please note that all jobs posting in UNDPs eRecruit indicate their closing date on the job posting, which closes at midnight Eastern Standard Time (EST). You can recognize UNDP eRecruit jobs by their web address that starts with https://jobs.partneragencies.net/...
MaybeStd#eRecruit - Application Process - Getting Started - Time Zone and Closing DateYes6/16/2021 11:55 AMRodrigo Ezcurra
eRecruit platform (Job posting url starts with https://jobs.partneragencies.net/....)Application Process: 1- Getting StartedHow do I applyYes
All applications must be submitted online using UNDP’s eRecruit system. In order to apply, you must first register and then complete your profile details in the eRecruit system: https://jobs.partneragencies.net/erecruit.html **Please find a guide to how to apply in the upper right hand corner. **Kind Regards, *eRecruit/eHire Helpdesk
MaybeStd#eRecruit - Application Process - Getting Started - How do I applyYes8/4/2021 6:42 AMRodrigo Ezcurra
eRecruit platform (Job posting url starts with https://jobs.partneragencies.net/....)Application Process: 2- Completing the Application SectionsHow do I select dates using the calendar features?Yes
Dates can be selected in two ways. You can either A) type the date directly in the field using the dd/mm/yyyy format or B) select the date by clicking on the calendar icon and choose the year month and day.
MaybeStd#eRecruit - Application Process - Completing the Application Sections - Dates in CalendarYes6/16/2021 12:12 PMRodrigo Ezcurra
eRecruit platform (Job posting url starts with https://jobs.partneragencies.net/....)Application Process: 2- Completing the Application SectionsWhat should I do if my relevant information is not included in one of the drop down options?Yes
You will be required to choose from the available drop-down options.  **Please choose the option that is the closest to your personal information, skills and experience.
**Language: To select your language, you can try entering the first three letters of the language. Examples: “ENG” for English, “SPA” for Spanish. If the 3 letters code entered is not valid, then you can click on the magnifying glass, select “Contain” in the Description field, and type the language you wish search, then click on “Look Up” to search the language, and select it from the list.**University: To find your university, first you need to enter the corresponding country in the Country Field. Then click on the magnifying glass, select “Contain” in the Institution Name, and enter a keyword of your university name, click on “Look Up” to search the universities that match the search criteria and select the university from there. **Please note that you can only select institutions recognized by https://www.whed.net/home.php in partnership with UNESCO. **If your university is not in the list, please search and select “Other” and add the website on the “Institution Website field”.
MaybeStd#eRecruit - Application Process - Completing the Application Sections - Information in Drop Down optionsYes6/16/2021 12:12 PMRodrigo Ezcurra
eRecruit platform (Job posting url starts with https://jobs.partneragencies.net/....)Application Process: 2- Completing the Application SectionsHow do I use the Look-up feature?Yes
To use the Look-up feature, click on the magnifying glass icon. **After, type in either the full or partial value in the given field and click the button Look Up.  **Lastly, select the appropriate value from the search result.
**Language: To select your language, you can try entering the first three letters of the language. Examples: “ENG” for English, “SPA” for Spanish. If the 3 letters code entered is not valid, then you can click on the magnifying glass, select “Contain” in the Description field, and type the language you wish search, then click on “Look Up” to search the language, and select it from the list.**University: To find your university, first you need to enter the corresponding country in the Country Field. Then click on the magnifying glass, select “Contain” in the Institution Name, and enter a keyword of your university name, click on “Look Up” to search the universities that match the search criteria and select the university from there. **Please note that you can only select institutions recognized by https://www.whed.net/home.php in partnership with UNESCO. **If your university is not in the list, please search and select “Other” and add the website on the “Institution Website field”.
MaybeStd#eRecruit - Application Process - Completing the Application Sections - Look up featureYes6/18/2021 8:40 AMRodrigo Ezcurra
eRecruit platform (Job posting url starts with https://jobs.partneragencies.net/....)Application Process: 2- Completing the Application SectionsIs there a spell check feature available?Yes
For various text description fields in each section, a spell click feature is available. **To use the spell check feature, click on the dictionary icon to the left of the text field where available.
MaybeStd#eRecruit - Application Process - Completing the Application Sections - Spell CheckYes6/16/2021 12:12 PMRodrigo Ezcurra
eRecruit platform (Job posting url starts with https://jobs.partneragencies.net/....)Application Process: 3- Submitting an ApplicationWhat is the closing date for a job openingYes
Please note that all jobs posting in UNDPs eRecruit indicate their closing date on the job posting, which closes at midnight Eastern Standard Time (EST). You can recognize UNDP eRecruit jobs by their web address that starts with https://jobs.partneragencies.net/...
MaybeStd#eRecruit - Application Process - Submitting an Application - Closing DateYes6/16/2021 12:12 PMRodrigo Ezcurra
eRecruit platform (Job posting url starts with https://jobs.partneragencies.net/....)Application Process: 3- Submitting an ApplicationCan I submit my application after the closing date?Yes
It is not possible to edit or submit your application after the job closing date. Regrettably, we are unable to accept late applications.
MaybeStd#eRecruit - Application Process - Submitting an Application - Submit Application After Closing DateYesYes6/16/2021 12:12 PMRodrigo Ezcurra
eRecruit platform (Job posting url starts with https://jobs.partneragencies.net/....)Application Process: 3- Submitting an ApplicationHow do I preview my application before submitting?Yes
Once you have clicked on the button submit my application, you will be able to review your full application details before the final submission.  **If you wish to modify any of the details displayed on the Application Preview page, you may do so by returning to the previous page.
MaybeStd#eRecruit - Application Process - Submitting an application - Preview Application Before SubmittingYes6/16/2021 12:12 PMRodrigo Ezcurra
eRecruit platform (Job posting url starts with https://jobs.partneragencies.net/....)Application Process: 3- Submitting an ApplicationCan I apply to a job posting even if I do not meet the minimum requirements?Yes
You will not be able to apply to a job posting if your relevant education, work experience, language skills and possible other qualifications do not meet the minimum requirements specified in the job posting.
MaybeStd#eRecruit - Application Process - Submitting an application - Apply Despite Min ReqYes6/16/2021 12:12 PMRodrigo Ezcurra
eRecruit platform (Job posting url starts with https://jobs.partneragencies.net/....)Application Process: 3- Submitting an ApplicationHow do I submit my application?Yes
You will first need to complete all of the required information in the personal profile sections and answer the relevant job-related questions. Then, you will be able to submit your application by clicking the button submit my application.
MaybeStd#eRecruit - Application Process - Submitting an application - How to SubmitYes6/16/2021 12:12 PMRodrigo Ezcurra
eRecruit platform (Job posting url starts with https://jobs.partneragencies.net/....)Application Process: 3- Submitting an ApplicationWhat if I want to submit additional documents to my application?Yes
UNDP does not require that you attach additional documents to your application. **However, at any time during the recruitment process, you may be requested by a UNDP Recruitment Specialist to submit additional validating documents to your personal profile in support of your application. **If you receive a request to upload specific documents, first navigate to the Careers Home page à My Career Tools page. Click on Applicant Attachments and add the relevant documents in the attachments section.
MaybeStd#eRecruit - Application Process - Submitting an application - Submit Additional Documents?Yes6/16/2021 12:12 PMRodrigo Ezcurra
eRecruit platform (Job posting url starts with https://jobs.partneragencies.net/....)Application Process: 3- Submitting an ApplicationIs there a fee for submitting my application?Yes
UNDP does not charge any fee at any stage of the recruitment process whether at the application, interview, processing or training stage. **UNDP does not require or need to know any information relating to the bank account details of applicants. **Any such request should be rejected as these schemes are fraudulent.
MaybeStd#eRecruit - Application Process - Submitting an application - Fee for SubmittingYes6/16/2021 12:12 PMRodrigo Ezcurra
eRecruit platform (Job posting url starts with https://jobs.partneragencies.net/....)Application Process: 3- Submitting an ApplicationCan I apply for more than one job posting at the same time?Yes
You may apply to multiple UNDP job postings given that you meet the minimum requirements for each.
MaybeStd#eRecruit - Application Process - Submitting an application - Apply for more Postings SimultaneouslyYes6/16/2021 12:12 PMRodrigo Ezcurra
eRecruit platform (Job posting url starts with https://jobs.partneragencies.net/....)Application Process: 3- Submitting an ApplicationOtherYes
Coming Soon...
MaybeStd#eRecruit - Application Process - Submitting an application - OtherYes7/14/2021 8:04 AMRodrigo Ezcurra
eRecruit platform (Job posting url starts with https://jobs.partneragencies.net/....)Application Process: 4- After Submitting ApplicationI have not received confirmation after submitting my applicationYes
After you have submitted your application online, you will receive an automated e-mail confirming receipt of your application. **If you have not received the confirmation, please verify the spam folder in your e-mails, or double check that the email registered in your profile is correct.
MaybeStd#eRecruit - Application Process - After Submitting - Confirmation not ReceivedYes6/16/2021 12:13 PMRodrigo Ezcurra
eRecruit platform (Job posting url starts with https://jobs.partneragencies.net/....)Application Process: 4- After Submitting ApplicationCan I revise or amend my application once it has been submitted?Yes
You are able to revise or amend any sections of your personal profile before the job posting closing date. **Please note that the closing date of all UNDP job postings are effective midnight, EDT time. ** You can recognize UNDP eRecruit jobs by their webaddress when you are reading the job description. They are all located at https://jobs.partneragencies.net/.
MaybeStd#eRecruit - Application Process - After Submitting - Update After SubmittingYes6/16/2021 12:13 PMRodrigo Ezcurra
eRecruit platform (Job posting url starts with https://jobs.partneragencies.net/....)Application Process: 4- After Submitting ApplicationWhat is the current status of my application?Yes
To see the vacancies you have applied you need to login as go to My Applications, where you can see if the vacancies are Open or Closed (expired) and your application status (Applied/Not Applied). **The recruiter will contact the applicants shortlisted to advance in the recruitment process.
MaybeStd#eRecruit - Application Process - After Submitting - Current Status of ApplicationYes6/16/2021 12:13 PMRodrigo Ezcurra
eRecruit platform (Job posting url starts with https://jobs.partneragencies.net/....)Application Process: 4- After Submitting ApplicationI would like to withdraw my application?Yes
To withdraw your application, please send a written request to the eRecruit Helpdesk. **Be sure to specify the vacancy reference number.
MaybeStd#eRecruit - Application Process - After Submitting - Withdraw ApplicationYes6/16/2021 12:13 PMRodrigo Ezcurra
eRecruit platform (Job posting url starts with https://jobs.partneragencies.net/....)Report System Error/Missing Values or OptionsPersonal Information SectionYes
Tips are not currently available.
YesStd#eRecruit - Report System Error - Technical Error - Personal Information Section7/14/2021 8:03 AMRodrigo Ezcurra
eRecruit platform (Job posting url starts with https://jobs.partneragencies.net/....)Report System Error/Missing Values or OptionsMinimum Requirements SectionYes
If the system indicates that you do not meet the minimum requirements (highest education, years of experience, language), please review carefully the requirements indicated in the vacancy, and ensure that you are entering your data correctly, **Ensure to include your native language too.**To select your language, you can try entering the first three letters of the language. Examples: “ENG” for English, “SPA” for Spanish, “FRE” for French, “RUS” for Russian, “CHI” for Chinese, “ARA” for Arabic.**If the 3 letters code entered is not valid, then you can click on the magnifying glass, select “Contain” in the Description field , and type the language you wish search, then click on “Look Up” to search the language, and select it from the list. Please ensure to include your native language too.**If you meet the requirements and the issue persists, please share the following information for us to be able to assist you: • The link to the vacancy you are trying to apply. • The reason you are not able to apply. Please describe in detail the issue you are experiencing (when does the problem occur , what data are you trying to enter, which button you clicked, etc.) • Screenshot of the data entered and page with error message.
YesStd#eRecruit - Report System Error - Technical Error - Minimum Requirements SectionYes6/16/2021 12:20 PMRodrigo Ezcurra
eRecruit platform (Job posting url starts with https://jobs.partneragencies.net/....)Report System Error/Missing Values or OptionsUN Experience SectionYes
If the system indicates that you do not meet the minimum requirements (highest education, years of experience, language), please review carefully the requirements indicated in the vacancy, and ensure that you are entering your data correctly, **Ensure to include your native language too.**To select your language, you can try entering the first three letters of the language. Examples: “ENG” for English, “SPA” for Spanish, “FRE” for French, “RUS” for Russian, “CHI” for Chinese, “ARA” for Arabic.**If the 3 letters code entered is not valid, then you can click on the magnifying glass, select “Contain” in the Description field , and type the language you wish search, then click on “Look Up” to search the language, and select it from the list. Please ensure to include your native language too.**If you meet the requirements and the issue persists, please share the following information for us to be able to assist you: • The link to the vacancy you are trying to apply. • The reason you are not able to apply. Please describe in detail the issue you are experiencing (when does the problem occur , what data are you trying to enter, which button you clicked, etc.) • Screenshot of the data entered and page with error message.
YesStd#eRecruit - Report System Error - Technical Error - UN Experience SectionYes6/16/2021 12:20 PMRodrigo Ezcurra
eRecruit platform (Job posting url starts with https://jobs.partneragencies.net/....)Report System Error/Missing Values or OptionsLanguage Skills SectionYes
If the system indicates that you do not meet the minimum requirements (highest education, years of experience, language), please review carefully the requirements indicated in the vacancy, and ensure that you are entering your data correctly, **Ensure to include your native language too.**To select your language, you can try entering the first three letters of the language. Examples: “ENG” for English, “SPA” for Spanish, “FRE” for French, “RUS” for Russian, “CHI” for Chinese, “ARA” for Arabic.**If the 3 letters code entered is not valid, then you can click on the magnifying glass, select “Contain” in the Description field , and type the language you wish search, then click on “Look Up” to search the language, and select it from the list. Please ensure to include your native language too.**If you meet the requirements and the issue persists, please share the following information for us to be able to assist you: • The link to the vacancy you are trying to apply. • The reason you are not able to apply. Please describe in detail the issue you are experiencing (when does the problem occur , what data are you trying to enter, which button you clicked, etc.) • Screenshot of the data entered and page with error message.
YesStd#eRecruit - Report System Error - Technical Error - Language Skills Section6/16/2021 12:20 PMRodrigo Ezcurra
eRecruit platform (Job posting url starts with https://jobs.partneragencies.net/....)Report System Error/Missing Values or OptionsEducation SectionYes
Tips are not currently available.
YesStd#eRecruit - Report System Error - Technical Error - Education Section7/14/2021 8:03 AMRodrigo Ezcurra
eRecruit platform (Job posting url starts with https://jobs.partneragencies.net/....)Report System Error/Missing Values or OptionsEmployment SectionYes
Tips are not currently available.
YesStd#eRecruit - Report System Error - Technical Error - Employment Section7/14/2021 8:03 AMRodrigo Ezcurra
eRecruit platform (Job posting url starts with https://jobs.partneragencies.net/....)Report System Error/Missing Values or OptionsEducation Training SectionYes
Tips are not currently available.
YesStd#eRecruit - Report System Error - Technical Error - Education Training Section7/14/2021 8:03 AMRodrigo Ezcurra
eRecruit platform (Job posting url starts with https://jobs.partneragencies.net/....)Report System Error/Missing Values or OptionsReferences SectionYes
Tips are not currently available.
YesStd#eRecruit - Report System Error - Technical Error - References Section7/14/2021 8:03 AMRodrigo Ezcurra
eRecruit platform (Job posting url starts with https://jobs.partneragencies.net/....)Report System Error/Missing Values or OptionsFamily Members SectionYes
Tips are not currently available.
YesStd#eRecruit - Report System Error - Technical Error - References Section7/14/2021 8:03 AMRodrigo Ezcurra
eRecruit platform (Job posting url starts with https://jobs.partneragencies.net/....)Report System Error/Missing Values or OptionsJob Specific Questions SectionYes
Tips are not currently available.
YesStd#eRecruit - Report System Error - Technical Error - Job Specific Questions Section7/14/2021 8:03 AMRodrigo Ezcurra
eRecruit platform (Job posting url starts with https://jobs.partneragencies.net/....)Report System Error/Missing Values or OptionsOtherYes
Tips are not currently available.
YesStd#eRecruit - Report System Error - Technical Error - OtherYes7/14/2021 8:03 AMRodrigo Ezcurra
eRecruit platform (Job posting url starts with https://jobs.partneragencies.net/....)OtherOtherNo
Tips are not currently available.
YesStd#eRecruit - Report System Error - Missing Values - Personal Information Section7/23/2021 7:57 AMRodrigo Ezcurra
eRecruit platform (Job posting url starts with https://jobs.partneragencies.net/....)OtherOtherNo
Tips are not currently available.
YesStd#eRecruit - Report System Error - Missing Values - Minimum Requirements Section7/23/2021 7:57 AMRodrigo Ezcurra
eRecruit platform (Job posting url starts with https://jobs.partneragencies.net/....)OtherOtherNo
Tips are not currently available.
YesStd#eRecruit - Report System Error - Missing Values - UN Experience Section7/23/2021 7:57 AMRodrigo Ezcurra
eRecruit platform (Job posting url starts with https://jobs.partneragencies.net/....)OtherOtherNo
Tips are not currently available.
YesStd#eRecruit - Report System Error - Missing Values - Language Skills Section7/23/2021 7:58 AMRodrigo Ezcurra
eRecruit platform (Job posting url starts with https://jobs.partneragencies.net/....)OtherOtherNo
Tips are not currently available.
YesStd#eRecruit - Report System Error - Missing Values - Language Skills Section7/23/2021 7:58 AMRodrigo Ezcurra
eRecruit platform (Job posting url starts with https://jobs.partneragencies.net/....)OtherOtherNo
Tips are not currently available.
YesStd#eRecruit - Report System Error - Missing Values - Employment Section7/23/2021 7:58 AMRodrigo Ezcurra
eRecruit platform (Job posting url starts with https://jobs.partneragencies.net/....)OtherOtherNo
Tips are not currently available.
YesStd#eRecruit - Report System Error - Missing Values - Education Training Section7/23/2021 7:58 AMRodrigo Ezcurra
eRecruit platform (Job posting url starts with https://jobs.partneragencies.net/....)OtherOtherNo
Tips are not currently available.
YesStd#eRecruit - Report System Error - Missing Values - References Section7/23/2021 7:58 AMRodrigo Ezcurra
eRecruit platform (Job posting url starts with https://jobs.partneragencies.net/....)OtherOtherNo
Tips are not currently available.
YesStd#eRecruit - Report System Error - Missing Values - Family Members Section7/23/2021 7:59 AMRodrigo Ezcurra
eRecruit platform (Job posting url starts with https://jobs.partneragencies.net/....)OtherOtherNo
Tips are not currently available.
YesStd#eRecruit - Report System Error - Missing Values - Job Specific Questions Section7/23/2021 7:59 AMRodrigo Ezcurra
eRecruit platform (Job posting url starts with https://jobs.partneragencies.net/....)OtherOtherNo
Tips are not currently available.
YesStd#eRecruit - Report System Error - Missing Values - OtherYes6/21/2021 12:52 PMRodrigo Ezcurra
eRecruit platform (Job posting url starts with https://jobs.partneragencies.net/....)OtherOtherNo
Tips are not currently available.
YesStd#eRecruit - Report System Error - Other - Personal Information Section6/21/2021 12:51 PMRodrigo Ezcurra
eRecruit platform (Job posting url starts with https://jobs.partneragencies.net/....)OtherOtherNo
Tips are not currently available.
YesStd#eRecruit - Report System Error - Other - Minimum Requirements Section6/21/2021 12:51 PMRodrigo Ezcurra
eRecruit platform (Job posting url starts with https://jobs.partneragencies.net/....)OtherOtherNo
Tips are not currently available.
YesStd#eRecruit - Report System Error - Other - UN Experience Section6/21/2021 12:51 PMRodrigo Ezcurra
eRecruit platform (Job posting url starts with https://jobs.partneragencies.net/....)OtherOtherNo
Tips are not currently available.
YesStd#eRecruit - Report System Error - Other - Language Skills Section6/21/2021 12:51 PMRodrigo Ezcurra
eRecruit platform (Job posting url starts with https://jobs.partneragencies.net/....)OtherOtherNo
Tips are not currently available.
YesStd#eRecruit - Report System Error - Other - Education Section6/21/2021 12:51 PMRodrigo Ezcurra
eRecruit platform (Job posting url starts with https://jobs.partneragencies.net/....)OtherOtherNo
Tips are not currently available.
YesStd#eRecruit - Report System Error - Other - Employment Section6/21/2021 12:51 PMRodrigo Ezcurra
eRecruit platform (Job posting url starts with https://jobs.partneragencies.net/....)OtherOtherNo
Tips are not currently available.
YesStd#eRecruit - Report System Error - Other - Education Training Section6/21/2021 12:50 PMRodrigo Ezcurra
eRecruit platform (Job posting url starts with https://jobs.partneragencies.net/....)OtherOtherNo
Tips are not currently available.
YesStd#eRecruit - Report System Error - Other - References Section6/21/2021 12:50 PMRodrigo Ezcurra
eRecruit platform (Job posting url starts with https://jobs.partneragencies.net/....)OtherOtherNo
Tips are not currently available.
YesStd#eRecruit - Report System Error - Other - Family Members Section6/21/2021 12:50 PMRodrigo Ezcurra
eRecruit platform (Job posting url starts with https://jobs.partneragencies.net/....)OtherOtherNo
Tips are not currently available.
YesStd#eRecruit - Report System Error - Other - Job Specific Questions Section6/21/2021 12:50 PMRodrigo Ezcurra
eRecruit platform (Job posting url starts with https://jobs.partneragencies.net/....)OtherOtherNo
Tips are not currently available.
YesStd#eRecruit - Report System Error - Other - Other6/21/2021 12:50 PMRodrigo Ezcurra
eRecruit platform (Job posting url starts with https://jobs.partneragencies.net/....)OtherOtherYes
UNDP’s eRecruit system was optimized for Google Chrome, Internet Explorer 6 and above.  The usage of Internet Explorer 9 is required in compatibility view mode.  We suggest that  * you use one of these browsers to make sure your application is submitted successfully.
 
YesStd#eRecruit - Login/Access Issues - Browser Compatibility6/21/2021 12:50 PMRodrigo Ezcurra
eRecruit platform (Job posting url starts with https://jobs.partneragencies.net/....)Login/Registration: 4- Browser not Responding/Browser CompatibilityI am having problems logging into my profile. The browser is not responding.  What should I do?Yes
If you are having problems logging in to your UNDP eRecruit profile in order to apply for a job opening this could stem from a number of reasons, some of which - such as internet connectivity - are outside of UNDP’s control. However, we suggest that you follow these instructions in order to address these types of issues:** 1) Check that you are using the recommended browsers. These are Google Chrome, Safari, Mozilla Firefox, Edge**2) Clear your cache/browser history. You can find information about how to clear your at http://www.refreshyourcache.com/en/home. Please make sure that you are aware of the consequences when  clearing the cache in your browser before taking this action.**3) Make sure that you update your browser to the latest version. Older browser versions will often result in no responsiveness.
YesStd#eRecruit - Login/Registration - Browser not RespondingYesYes6/16/2021 12:31 PMRodrigo Ezcurra
Jobs UNDP platform (Job posting url starts with https://jobs.undp.org/cj_view_job.cfm?cur_job_id=....)How to ApplyYes
Please note that all applications must be submitted online before the vacancy deadline through our UNDP Jobs Site (https://jobs.undp.org/cj_view_jobs.cfm), and all our open vacancies can be found in that site classified by Group and Location. For Local opportunities, in the same link please go to “UNDP around the world”, select your Country/Region to open the local UNDP site, and there at the bottom of the page click on “ Jobs”. **Once you find a position that you would like to apply, please review carefully the vacancy description and requirements. If you meet the requirements, at the bottom of the page click on ‘’Apply Now’’. Then, please fill all required information on the fields marked with an asterisk. **Once the application is complete, you will find the ‘’Submit Application” button. After clicking on that button if any document should be added to the vacancy, you will find the uploading document page where you need to upload the required documents merged into one file (preferably .pdf) not exceeding 10 MB. You will receive an automatic email indicating that your application was received, and the hiring unit will contact the applicants shortlisted to advance in the selection process.
YesStd#eRecruit - JS - How to ApplyYes8/4/2021 11:35 AMRodrigo Ezcurra
Jobs UNDP platform (Job posting url starts with https://jobs.undp.org/cj_view_job.cfm?cur_job_id=....)Issues to Upload DocumentsYes
• Uploading documents to your application: Once you have clicked ‘’Apply Now’’ and filled up all required information on the fields marked with a red asterisk, you will find the button ‘’Submit’’. After clicking on “Submit Application” you will find the uploading document page in which you can only upload one attachment. You will need to merge all documents indicated in the vacancy (P11 forms, resume/CV, Offeror letter etc.) into only one document (preferably PDF) smaller than 10 MB. After uploading the document the system will indicate “Your resume has been successfully uploaded” to confirm that the attachment was added to the application.** • If you already applied with incomplete documentation and the vacancy is not expired, you will need to apply again uploading in the new application one attachment with all the required documentation, as indicated above. The hiring unit will consider your last application.** • If your application is incomplete and the vacancy already expired, the “Apply Now” button will not be available, and unfortunately it is not possible to apply again, amend your application or submit in this form. In this case, we encourage you to check other open vacancies at UNDP Jobs site (https://jobs.undp.org/cj_view_jobs.cfm). For Local opportunities, in the same link please go to “UNDP around the world”, select your Country/Region to open the local UNDP site, and there at the bottom of the page click on “ Jobs”.
YesStd#eRecruit - JS - Issues to Upload DocumentsYes8/4/2021 11:36 AMRodrigo Ezcurra
Jobs UNDP platform (Job posting url starts with https://jobs.undp.org/cj_view_job.cfm?cur_job_id=....)I need to Edit an application submitted.Yes
Unfortunately, it is not possible to access the existing application, if you need to update any data or upload the complete set of documents requested (merged in 1 pdf file smaller than mb), you will need to apply again before the deadline. The recruiter will consider the last application.
YesStd#eRecruit - JS - I need to Edit an application submitted.Yes8/4/2021 11:36 AMRodrigo Ezcurra
Jobs UNDP platform (Job posting url starts with https://jobs.undp.org/cj_view_job.cfm?cur_job_id=....)There is no “Apply Now” button/ “You cannot apply to this job” message/Job deadline ExpiredYes
• If the vacancy deadline has passed, then the “Apply Now” button is automatically removed to prevent new applications, and unfortunately, it is not possible to apply to expired vacancies.** • If the vacancy shows a message indicating “You cannot apply to this job” that is because the deadline has passed or the recruitment was cancelled. Please note that the only valid deadline is the one indicated in the official UNDP jobsite.** • If the vacancy is expired and you cannot apply, we encourage you to check other open vacancies in our UNDP Jobs site (https://jobs.undp.org/cj_view_jobs.cfm) For Local opportunities, in the same link please go to “UNDP around the world”, select your Country/Region to open the local UNDP site, and there at the bottom of the page click on “ Jobs”.
YesStd#eRecruit - JS - There is no “Apply Now” button/ “You cannot apply to this job” message/Job deadline ExpiredYes8/4/2021 11:37 AMRodrigo Ezcurra
Jobs UNDP platform (Job posting url starts with https://jobs.undp.org/cj_view_job.cfm?cur_job_id=....)Issues Motivation StatementYes
Please note that maximum number of characters (included spaces) allowed in the Motivation field is 1000 characters, you can use an online calculator (https://charcounter.com/en/) to check the number of characters you are typing or pasting into your application.** Please note that the limit is defined as number of characters (included spaces), not as a number of words.
YesStd#eRecruit - JS - Issues Motivation StatementYes8/4/2021 11:37 AMRodrigo Ezcurra
Jobs UNDP platform (Job posting url starts with https://jobs.undp.org/cj_view_job.cfm?cur_job_id=....)Issues Date of BirthYes
If the system indicates “You must enter a proper date of birth”, please ensure to enter the date with format "mm/dd/yyyy" (month/day/year). Example: March 30th, 1980 should be entered as “03/30/1980”.
YesStd#eRecruit - JS - Issues Date of BirthYes8/4/2021 11:38 AMRodrigo Ezcurra
Jobs UNDP platform (Job posting url starts with https://jobs.undp.org/cj_view_job.cfm?cur_job_id=....)Message "You must type or paste your Resume/CV"Yes
Please ensure to copy-paste the text of your Resume/CV in the corresponding field in the form. If you find difficulties to paste the data, you can enter "See Attached CV" and then after clicking on “Submit Application” the system will enable the Attachments page where you can upload your attachment. Please see instructions in the application form.
YesStd#eRecruit - JS - Message "You must type or paste your Resume/CV"Yes8/4/2021 11:38 AMRodrigo Ezcurra
Jobs UNDP platform (Job posting url starts with https://jobs.undp.org/cj_view_job.cfm?cur_job_id=....)What is the status of my submitted application?Yes
Please note that after the application is submitted, the recruiter will contact the applicants shortlisted to advance in the selection process.
YesStd#eRecruit - JS - What is the status of my submitted application?Yes8/4/2021 11:39 AMRodrigo Ezcurra
Jobs UNDP platform (Job posting url starts with https://jobs.undp.org/cj_view_job.cfm?cur_job_id=....)I have a question about the vacancy description and requirements.Yes
• Please review carefully the job posting and links to any Annexes, since usually all the relevant information is included there.** • Homebased: Only jobs announced as “Homebased’ are intended to work from home or remotely. Otherwise, the job is intended as an on-site job in the location specified in the vacancy, unless otherwise indicated in the announcement. Nevertheless, some telecommuting may be needed based on the local COVID situation.** • Unfortunately we cannot make exceptions to job requirements (experience, education and languages) indicated for the job, we suggest to apply only if you meet the job requirements.** • If you have specific inquiries about other arrangements and work conditions that will apply to the selected candidate, not mentioned in the job announcement, if you apply and are shortlisted to advance in the selection process you will be able to obtain additional details from the recruiter.
YesStd#eRecruit - JS - I have a question about the vacancy description and requirements.Yes8/4/2021 11:45 AMRodrigo Ezcurra
Jobs UNDP platform (Job posting url starts with https://jobs.undp.org/cj_view_job.cfm?cur_job_id=....)Link to required FormsJS-Link to required forms and templates.Yes
If the job posting requires any of the following documents and the links are not included, please use the follpowing links: - P11: https://info.undp.org/erecruit/documents/P11_Form.docx - Offeror Letter/Confirmation of Interest/Financial Proposal:: https://info.undp.org/erecruit/documents/Offeror%20Letter_Conf_Interest_Fin_Prop.docx
YesStd#eRecruit - JS - Link to required FormsYes8/4/2021 11:45 AMRodrigo Ezcurra
NextGen platform (Job posting url starts with  https://estm.fa.em2.oraclecloud.com/hcmUI/CandidateExperience....)How to ApplyYes
Please see steps to create and submit your application at:** https://info.undp.org/erecruit/documents/NextGEN%20-%20How%20to%20Apply%20-%20External%20Candidate.pdf**If you are an internal applicant, please see steps in Unall at:** https://undp.service-now.com/unall?id=kb_article_view&sysparm_article=KB0012040
YesStd#eRecruit - NG - How to ApplyYes8/4/2021 11:46 AMRodrigo Ezcurra
NextGen platform (Job posting url starts with  https://estm.fa.em2.oraclecloud.com/hcmUI/CandidateExperience....)OtherYes
Please click Yes in the option below to describe the issue in detail, including relevant screenshot, and submit your inquiry for us to review.
YesStd#eRecruit - NG - OtherYesYes8/4/2021 11:46 AMRodrigo Ezcurra
NextGen platform (Job posting url starts with  https://estm.fa.em2.oraclecloud.com/hcmUI/CandidateExperience....)Can I submit my application after the closing date?Yes
It is not possible to submit an application after the job closing date. If you were not able to apply before the deadline, we encourage you to check other open vacancies in our UNDP Jobs site (https://jobs.undp.org/cj_view_jobs.cfm) For Local opportunities , in the same link please go to “UNDP around the world”, select your Country/Region to open the local UNDP site, and there at the bottom of the page click on “ Jobs”.
YesStd#eRecruit - NG - Can I submit my application after the closing date?Yes8/4/2021 11:46 AMRodrigo Ezcurra
NextGen platform (Job posting url starts with  https://estm.fa.em2.oraclecloud.com/hcmUI/CandidateExperience....)Why data from previous applications is not found in the system?Yes
Please note that NextGEN Recruit is a new recruiting platform implemented on May 2021, the first time that you register in this platform you will need to complete your profile information.
YesStd#eRecruit - NG - Why data from previous applications is not found in the system?Yes8/4/2021 11:46 AMRodrigo Ezcurra
NextGen platform (Job posting url starts with  https://estm.fa.em2.oraclecloud.com/hcmUI/CandidateExperience....)What is the time zone and closing date for a job opening?Yes
Please note that all jobs postings in NextGen eRecruit platform indicate their closing date on the job posting, which closes at midnight Eastern Standard Time (EST). **You can recognize NextGen platform as the jobs by URL starts with "https://estm.fa.em2.oraclecloud.com/..." . **The closing date and time will be displayed based on your device local time.
YesStd#eRecruit - What is the time zone and closing date for a job opening?Yes8/4/2021 11:47 AMRodrigo Ezcurra
NextGen platform (Job posting url starts with  https://estm.fa.em2.oraclecloud.com/hcmUI/CandidateExperience....)How to review my application statusYes
To see your application status, go to https://estm.fa.em2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1 and at the top-right corner, click on the Manage Profile icon. Access your profile and your applications and their status will be listed in the page.
YesStd#eRecruit - NG - How to review my application statusYes8/4/2021 11:48 AMRodrigo Ezcurra
NextGen platform (Job posting url starts with  https://estm.fa.em2.oraclecloud.com/hcmUI/CandidateExperience....)How do I access the system?Yes
To login into the system, go to https://estm.fa.em2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1 and at the top-right corner, click on the Manage Profile icon., enter your email address and then enter the code received by email. If the system indicates no profile is found with that email, ensure you enter the email correctly, otherwise you will be able to create a profile when applying to a job in this platform.
YesStd#eRecruit - NG - How do I access the system?Yes8/4/2021 11:48 AMRodrigo Ezcurra
NextGen platform (Job posting url starts with  https://estm.fa.em2.oraclecloud.com/hcmUI/CandidateExperience....)I have a question about the vacancy description and requirements.Yes
• Please review carefully the job description and requirements, since usually all the relevant information is included there.** • Homebased: Only jobs announced as “Homebased’ are intended to work from home or remotely. Otherwise, the job is intended as an on-site job in the location specified in the vacancy, unless otherwise indicated in the announcement. Nevertheless, some telecommuting may be needed based on the local COVID situation.** • Unfortunately we cannot make exceptions to job requirements (experience, education and languages, etc) indicated for the job, we suggest to apply only if you meet the job requirements.** • If you have specific inquiries about other arrangements and work conditions that will apply to the selected candidate, not mentioned in the job announcement, if you apply and are shortlisted to advance in the selection process you will be able to obtain additional details from the recruiter.
YesStd#eRecruit - NG - I have a question about the vacancy description and requirements.Yes8/4/2021 11:49 AMRodrigo Ezcurra